Available courses

Course image Emotional Intelligence at Workplace
Humanities & Social Sciences

Emotional intelligence is about understanding your emotions and the emotions of those around you. It is about knowing yourself and your feelings so well you are able to manage them effectively at any moment in any given situation. By the end of This course will enable you to relate with others in practical ways both personally and professionally 

Course image LMS Navigation
Short Courses

Learning Management System (LMS) Navigation course provide a general feel of what LMS is about. The course will offer an opportunity for NITA staff  to interact with the system , thus get a feel of how to create and deliver content, monitor trainee participation, and assess trainee performance. In addition to a feel of the various trainee LMS interactive features. 

Course image CUSTOMER SERVICE
Short Courses

You'll learn the basic principles of customer service during this training course.  To help you improve the customer experience of your firm, we will show you how to concentrate on customers in order to understand their expectations. Further, we will explain how to deal with stress and constructively interact with clients on the telephone, and one-on-one, and how to handle complaints.

Course image SOFT SKILLS AT A WORK PLACE
Short Courses

Welcome to this course

Here we will focus on the development of abilities such as communication, teamwork, having a positive attitude towards work, being self driven, and problem-solving abilities.